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Smartstitch S-1502HC Beast Embroidery Machine with 15 Needles, WiFi Available, Max Speed 1200RPM, Embroidery Machine for Caps and Clothing with 20"x16" Embroidery Area

Smartstitch S-1502HC Beast Embroidery Machine with 15 Needles, WiFi Available, Max Speed 1200RPM, Embroidery Machine for Caps and Clothing with 20"x16" Embroidery Area

WAREHOUSE TO DOORSTEP TAKES 4-14 DAYS

Sub total

$9,499.00

★ Produce Two Matching Items at the Same Time: S-1502HC can embroider the same design on two items at once, helping you complete repeat orders in less time.

★ Made for Repeat and Batch Orders: It is well suited for uniforms, teamwear, company logos, shirts, caps, and other orders that use the same design on many items.

★ More Output With Flexible Production: Use both heads for faster batch work, or turn off one head when you only need to embroider a single item.

How should I do if I fail to pay with my credit card?

Solution A: Please call your card bank to solve this problem immediately. As it is a large transaction, your payment amount may exceed the limit of your card or your purchases never amounted to this much. So call your card bank to see if the limit is sufficient, then authorize the purchase (by message or call) to complete the transaction.

Solution B: We support multiple payment methods such as PayPal, Visa, MasterCard, etc. If you cannot pay by credit card, you can try to use other payment methods.
Klarna
Afterpay
Visa
Mastercard
American Express
JCB
  • American Express
  • Apple Pay
  • Google Pay
  • JCB
  • Mastercard
  • PayPal
  • Union Pay
  • Visa
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About your query!
About your query!
Accessories

Everything You Need to Get Started, Included

Aluminum Frame 50x40cm/19.7x15.7inch
Aluminum Frame 50x40cm/19.7x15.7inch
Square Hoop 34x34cm/13.4x13.4inch
Square Hoop 34x34cm/13.4x13.4inch ×2
Square Hoop 26x26cm/10.2x10.2inch
Square Hoop 26x26cm/10.2x10.2inch ×2
Round Hoop 16cm/6.3inch
Round Hoop 16cm/6.3inch ×4
Round Hoop 12cm/4.7inch
Round Hoop 12cm/4.7inch ×4
Round Hoop 10cm/3.9inch
Round Hoop 10cm/3.9inch ×4
Round Hoop 6cm/2.4inch
Round Hoop 6cm/2.4inch ×4
Extended Table
Extended Table
Support Rod
Support Rod
Stand
Stand
Armrests
Armrests
Flat Needle Plate
Flat Needle Plate ×2
Cap Needle Plate
Cap Needle Plate ×2
Cap Driver
Cap Driver ×2
Cap Station
Cap Station
Cap Ring
Cap Ring ×4
Bobbin Winder
Bobbin Winder
Start Kit
Start Kit ×2
15 Spools 5000M Embroidery Threads
15 Spools 5000M Embroidery Threads
Tear Away Embroidery Stabilizer 15 inches x 25 yards per roll
Tear Away Embroidery Stabilizer 15'' x 25 Yds/Roll
Cut Away Embroidery Stabilizer 1M x 1.06M Medium Weight 2.5 Ounce
Cut Away Embroidery Stabilizer 1M x 1.06M Medium Weight 2.5 Ounce
Size L 25PCS Prewound Bobbin Thread Polyester 60S/2 90WT
Size L 25PCS Prewound Bobbin Thread Polyester 60S/2 90WT
Included in Start Kit
Tool Kit
Tool Kit
Items included in the Tool Kit
Spare Parts Included in Tool Kit
Project Ideas

MADE BY SMARTSTITCH OWNERS

From first stitches tocustomerorders,seewhat Smartstitchownersare creating with their machines.

See More Customer Creations
Training
One-on-One Online Training & Support

Learn your machine with U.S.-based support.

Training & Support Flow

How your live training works

View Steps
1

Join Your Dedicated Support Group

Connect with your support team and send questions, photos, or videos anytime.

2

Watch the Setup Videos

Follow the essential videos to assemble, prepare, and become familiar with your machine.

3

Send Photos for a Pre-Check

Let the team review your threading, bobbin, hooping, and basic machine setup.

4

Book Your Live Training Session

Choose an available appointment based on U.S. local time and your trainer’s schedule.

5

Prepare for Your First Project

Your trainer checks the machine, helps adjust tension, explains key functions, and guides you toward your first successful embroidery project.

Remote support continues after training, so you can return to your dedicated group whenever you need additional guidance.

Essential Learning Checklist

What your trainer will cover

View Topics
1

Machine Setup

  • Confirm the machine and embroidery frame are set up correctly.
  • Identify the main parts used during daily operation.
2

Threading & Bobbin

  • Learn the correct upper-thread path.
  • Check bobbin direction and basic bobbin tension.
3

Hooping & Positioning

  • Choose and secure the correct hoop or frame.
  • Center and trace the design before stitching.
4

Screen Controls

  • Use the essential design, color, speed, and trim controls.
  • Understand the basic start, stop, and stitch-position functions.
5

Tension Adjustment

  • Run a tension test and inspect the front and back.
  • Make basic upper-thread or bobbin adjustments when needed.
6

First Project & Next Steps

  • Complete a guided test project with the correct settings.
  • Learn where to get follow-up help, maintenance guidance, and extra training.
Support
Support Flow

How Support Works

1

Ask in Your Dedicated Support Group

Send photos, videos, or a description of the issue.

2

Receive Step-by-Step Guidance

Our training or technical team reviews the case and provides clear instructions.

3

Get Additional Service When Needed

For issues that cannot be resolved remotely, parts or local service options may be arranged based on your location.

Learn More About Support
Basic Information

Basic Information

Key Machine Specifications

Needles
15 × 2
Flat Embroidery Area
400 × 500 mm / 15.7 × 19.7 in
Screen Size
12"
Max Embroidery Speed
Up to 1,200 SPM
Max Cap Embroidery Speed
Up to 850 SPM
Thread Trimming Design
Flat Knife with Picker
Cap Driver
270° Embroidery
Cap Embroidery Area
280 × 75 mm
Operating Noise
70–75 dB
Physical Controls
8 Direct-Access Buttons
Pattern Transfer
USB / Wi-Fi
Supported File Formats
DST / DSB
Laser Positioning
Pinpoint Laser
Rated Input
80V–260V

Dimensions & Shipping

Machine Weight
350 kg / 771 lb
Assembled Dimensions
62.6 × 37.0 × 48.8 in
Gross Shipping Weight
470 kg / 1,036 lb
Crate Dimensions
57.5 × 44.5 × 35 in
Q&A

Get Answers Fast

Q: What should I do after receiving the machine?

You can book our official online training or watch our YouTube “After Receiving the Machine” video series to begin setting up your machine.

You should also join the Smartstitch Embroidery Machine Club on Facebook. Answer the membership questions and message an admin. We will then help create your dedicated technical support chat group and guide you through setup and training.

Q: How do I choose the right machine for me?

Consider your available space, embroidery area, main project types, order volume, and budget.

S-1001 is a compact and beginner-friendly choice. S-1201 Plus offers more embroidery space and better stability. S-1501 is a strong all-around commercial machine. S-1501 Ultra is designed for better cap embroidery and detailed work. S-1501 Plus is best for extra-large designs, while S-1502HC is made for repeat and batch orders.

View our Machine Comparison Chart for a detailed comparison.

Compare All Machines →
Q: Do I need to buy extra accessories?

For most common flat and cap embroidery projects, no. The machine includes standard flat embroidery frames, a cap embroidery kit, and a starter kit to help you begin.

Special hoops or attachments may be needed for projects such as shoes, sleeves, socks, or other items with unusual shapes.

Q: How long does it take to receive accessories purchased from the website?

Most in-stock hoops and accessories are shipped from our U.S. warehouse and usually arrive within 4–14 days.

Delivery time may vary depending on the item, stock status, shipping address, and carrier service.

Q: Can I create custom lettering directly on the machine?

Yes. The machine includes 28 built-in fonts, allowing you to create names, words, numbers, and simple custom lettering directly on the touchscreen.

Q: What does the warranty cover?

Our machines include a one-year limited warranty for the original purchaser. It covers eligible defects in materials and workmanship, subject to the terms and exclusions in our warranty policy.

Please view our Warranty Policy for full details.

Q: How can I pay in installments?

Financing may be available through Affirm, Klarna, and Afterpay. The available providers and payment plans will appear at checkout based on your order amount, location, and eligibility.

View Financing Options →
Demo

Book a Live Demo

See the machine before you buy

Join a 1-on-1 video call with our team and get a real-time product walkthrough, feature explanation, and buying advice.

Message Fangfang Huang to request a live demo.
We will create a chat group for you within 12 hours,
and a team member will help schedule your video call.

Message Fangfang Huang
Free Online
Smartstitch live demo
User Stories
Chisoo Kim

Chisoo Kim

★★★★★
Verified Purchase · July 20, 2025

New User to Multi-Needle? This Machine and Team Have Your Back

I recently upgraded from the Brother SE2000 to the Smartstitch 1501 Plus, and it’s been a total game changer! This is my first multi-needle machine, and the difference in speed, color efficiency, and stitch quality is night and day.

The machine arrived extremely well-packaged in a heavy-duty crate and felt very secure during transit. Setup does take some space and muscle, but everything was in perfect condition. The build is solid, and the touchscreen interface is intuitive once you get used to it.

I completed the official training last night, and I was really impressed. The trainer was knowledgeable and super responsive. When we hit an unexpected issue, she walked over to an engineer and got the answer right away — that kind of real-time support gave me a lot of confidence.

I’ve already done some test stitching and a full-color project, and I’m thrilled with the results. Crisp lines, smooth color transitions, and minimal thread breaks.
Chisoo Kim Smartstitch project
MaKayla Lindsey

MaKayla Lindsey

★★★★★
Verified Purchase · January 4, 2026

Excellent Purchase!! Smartstitch S-1201

I have absolutely loved my 12-needle Smartstitch embroidery machine so far! Setup was very easy, and I was quickly added to the training group, which has been one of the best parts of this experience.

The training is incredibly thorough and well organized, covering everything from basic setup and operation to more advanced features and troubleshooting. The trainers are extremely knowledgeable, patient, and supportive, and they take the time to explain things in a way that’s easy to understand.

Any time I’ve had a question or run into an issue, I’ve felt confident knowing there is a team ready to help and guide me through it.

Another huge bonus was having the supplies I needed included with my purchase, which made getting started stress-free. Overall, this machine has exceeded my expectations.
MaKayla Lindsey Smartstitch project
Sue Flanagan

Sue Flanagan

★★★★★
Verified Purchase · June 20, 2026

My dreams have come true!

This is my dream machine! Love it sew much. I had been using a 6 needle BabyLock, and it was so simple. But it also limited me as far as what I could do with my design.

So, when this one came in, and I got it all set up, it was a little intimidating. But the tech support, customer service, and training just made all of my fears disappear.

I even hit the hoop with a needle bar and broke it. They diagnosed it with videos and pictures. I got the new part in 2 days and they helped me install it and got me going again in no time at all.

The tech support is amazing. Other companies should follow their lead! You just don’t find this kind of support anywhere these days.
Sue Flanagan Smartstitch project